Frequently Asked Questions
all of the f.a.q.'s combined

How does Frozen Custard/ Premium Ice Cream taste?

• You have got to taste it to believe it. Not only will you be impressed, but your customers will appreciate it and come back for more, increasing your bottom line. Ask about our free $750.00 travel voucher so you can fly to chicago and taste it yourself.

Will I be trained in a real time environment?

• Yes, Frozen Custard Outfitters will train you at an actual working location with real staff, real-world scenarios, and with everyday problems to best prepare you and your staff. This service is free if you purchase over $57,000 worth of equipment from us.

Will I be able to use my own business name on signs, stickers and promotional materials?

• Yes, you may use your own business name. Frozen Custard Outfitters can also design logos and/ or construct signs for inside and/ or outside your restaurant at competitive prices. With a network of over 200 people, Frozen Custard Outfitters can handle most anything you can throw at them.

Are leasing and financing plans available?

• Frozen Custard Outfitters have many different leasing and financing plans available at competitive prices.

Are consulting options available?

• Yes, please contact us at (888) 459-9193 or email us at sales@frozencustardoutfitters.com for additional info.

Is your equipment warranted?

• Yes, Frozen Custard Outfitters Frozen Custard/ Premium Ice Cream Machines and equipment are warranted. Please call for additional information.

Can we run multiple flavors (Strawberry, Chocolate, Rocky Road, ect…)?

• With over 123 different flavor recipes to choose from, Frozen Custard Outfitters has as many choices as you need. It is highly recommended that you start with Vanilla only due to the freezer space needed to stock extracts, toppings, and excess flavors of Frozen Custard/ Premium Ice Cream. We suggest that if multiple flavors are desired, you should use vanilla as a base to many recipes that we can supply.

Can Frozen Custard Outfitters customize its services to fit freshly made Frozen Custard/ Premium Ice Cream into my restaurant?

Do I have to have my own recipe for the Frozen Custard Outfitter Diary?

• No, Frozen Custard Outfitters has a tried and true secret recipe that they have used successfully for over 80 years. Along with the recipe, they also offer rebates and nutritional information on their Frozen Custard/ Premium Ice Cream.

What equipment can I buy from Frozen Custard Outfitters?

• Frozen Custard Outfitters has everything a working Frozen Custard/ Premium Ice Cream restaurant would need and want from scoopers to freezers in order to make your restaurant successful in your unique marketplace. Frozen Custard Outfitters can supply all your restaurant equipment needs, they are your one-stop source.

What kind of rebates can I get back on my Frozen Custard/ Premium Ice Cream Mix?

• QUALIFICATIONS FOR REBATE PROGRAM
  
  *Are within the dairy's payment terms of 2 weeks
  *Buy at least 3000 gallons of mix from Frozen Custard Outfitters' dairy during the calendar year
  
  REBATE AMOUNTS ARE BROKEN DOWN AS FOLLOWS:
  
  * 3000 Gallons purchased qualifies for a 3 cent per gallon rebate
  * 4000 Gallons purchased qualifies for a 4 cent per gallon rebate
  * 5000 Gallons purchased qualifies for a 5 cent per gallon rebate
  * 6000 Gallons purchased qualifies for a 6 cent per gallon rebate
  * 7000 Gallons purchased qualifies for a 7 cent per gallon rebate
  * 8000 Gallons purchased qualifies for a 8 cent per gallon rebate
  * 9000 Gallons purchased qualifies for a 9 cent per gallon rebate
  *10,000 Gallons purchased qualifies for a 10 cent per gallon rebate
  
  THE REBATE IS PAID BY OUR DAIRY ON OR BEFORE JANUARY 15TH AND COVERS THE PREVIOUS CALENDAR YEAR.
  
  

How fast can I get the Frozen Custard/ Premium Ice Cream equipment?

• Frozen Custard Outfitters production schedules have a lag time of 6-8 weeks.

Can I actually make money selling freshly made Frozen Custard/ Premium Ice Cream in my existing restaurant?

• With Frozen Custard/ Premium Ice Cream mix costs of only 15%, a high margin can be made.

I have more questions.

If you have any additional questions please feel free to ask them on our Contact Us page.